Write the task
Point it at a prototype or a live URL, write the task in one sentence, and add the questions you want asked after.
Publish a test in the morning and spend lunch watching strangers try to finish the task you wrote.
Point it at a prototype or a live URL, write the task in one sentence, and add the questions you want asked after.
Take testers from the panel or bring your own. Sessions start within the hour and record screen, voice and face.
Every session arrives transcribed and timestamped. Mark the twelve seconds that matter and the clips collect into a reel your team will sit through.
Drop in a prototype link and watch somebody try to finish the flow, days before a single component gets built.
Point it at the live signup and see where new accounts stall, usually on the step everybody agreed was obvious.
Two labels, one question, three hundred people. Comprehension results come back the same afternoon, and the argument about the word ends with a number.
Show three directions before any of them is designed, and find out which one people can describe back to you unprompted.
Every tester agrees on camera before the first task begins.
Blur the face and mute the name before a clip leaves.
Testers are identity-checked and re-screened every ninety days.
Incentives clear within an hour of a completed session.
Recordings are deleted after ninety days unless you keep them.
Sessions are recorded and stored in the region you choose.
| Solo$0no card | Team$99per month | Studio$1,290per month | ProgrammeCustomannual only | |
|---|---|---|---|---|
| Studies | ||||
| Sessions a month | 20 | 120 | 600 | Unlimited |
| Unmoderated tasks | ||||
| Live moderated interviews | ||||
| Participants | ||||
| Panel recruits | 0 | 25 | 150 | Custom |
| Custom screeners | ||||
| Analysis | ||||
| Transcripts and clips | ||||
| Click heatmaps | ||||
| Path analysis | ||||
| Workspace | ||||
| Editor seats | 1 | 5 | 25 | Unlimited |
| Shared report links | ||||
| Trust | ||||
| Consent capture | ||||
| SSO and SCIM | ||||
| Support | ||||
| Email support | ||||
| Study design review | ||||
| Named researcher | ||||
We stopped arguing about the flow. We watched eleven people fail it instead.
We asked 1,400 designers, researchers and product managers how often they test, who they test with, and what happens to the findings a month later.
Get the report